Fintech
FinFlow—SMEBankingDashboard
Designed for the 14,000 businesses Meridian serves.
Overview
A complete redesign and rebuild of Meridian Finance's SME banking dashboard, serving 14,000 small business customers across the UK. Focus on usability, accessibility (WCAG 2.1 AA), and a comprehensive design system.
Tech Stack
ReactTypeScriptTailwind CSSStorybookFigma
Key Metric
4.8★
App Store rating post-launch
The Challenge
Meridian's legacy dashboard had a 67% task abandonment rate on mobile and failed multiple WCAG accessibility audits. Customer support tickets related to 'can't find feature' were the top complaint category.
The Solution
- ✓ Complete UX audit
- ✓ 3 rounds of user testing with real SME customers
- ✓ and a full rebuild with a component-driven design system. Reduced task completion time by 54% in usability testing.
The Impact
4.8★
App Store Rating
54%
Faster Task Completion
WCAG 2.1
AA Compliant
67%→8%
Abandonment Rate
Project Gallery
Next Project
Startyourproject.
Tell us about your goals and we'll scope it in a free discovery call.